Privacy Policy

1. Party

Naturama Green Planet BV, hereafter referred to as Naturama, is a manufacturer of cleaning products and offers these to professional users. Companies that want to buy Naturama products can do this by contacting Naturama or by creating an account and ordering products via this website.

Naturama is responsible for the processing of personal data arising from sales related activities, as shown in this privacy statement. For questions about this subject, you can contact Naturama.

2. Personal data processed by Naturama

Naturama processes your personal data because you purchase products from Naturama and you provide these to us yourself. The recorded and processed data are almost all non-personal and concern your company as a client of Naturama. Below you will find an overview of the personal data that we process:

  • First and last name

We also process the following company data. Contact information must be non-personal, but personal information is often provided:

  • Telephonenumber
  • E-mail address

3. Special or sensitive personal data

Our website does not intend to collect data about website visitors under the age of 16. Unless they have permission from parents or a guardian. However, we cannot check whether a visitor is older than 16. We, therefore, advise parents to be involved in the online activities of their children, to prevent data about children being collected without parental consent. If you are convinced that we have collected personal information about a minor without that permission, please contact us at security@naturama.green and we will remove this information.

4. Purpose and basis of processing

Naturama processes your personal data for the following purposes:

  • Handling your payment;
  • To be able to call or e-mail you if this is necessary to be able to perform our services;
  • To inform you about changes to our products and product range;
  • Offer you the option to create an account;
  • To deliver goods and services to you;
  • Naturama also processes personal data if we are or become legally obliged to do so.

5. Automated decision making

Naturama does not take decisions based on automated processing on matters that may have (significant) consequences for users.

6. Personal data retention period

Naturama retains personal data as long as they are functional for the relationship between Naturama and your company to which Naturama supplies its products, and then, if a mandatory legal term applies, during this legal term.

7. Sharing of personal data with third parties

Naturama does not sell your data to third parties and only provides data if this is necessary for the implementation of our agreement with your company or to comply with a legal obligation. We enter into a processing agreement with companies that process your data on our behalf to ensure the same level of security and confidentiality of your data. Naturama remains responsible for these processes.

8. Cookies

Naturama uses only technical and functional cookies, and analytical cookies that do not infringe on your privacy. A cookie is a small file that is stored on your computer, tablet or smartphone when you first visit this website. The cookies we use are necessary for the technical operation of the website and your ease of use. They ensure that the website works properly and, for example, remember your preferences. We can also use this to optimize our website. You can-opt out of cookies by setting your internet browser so that it no longer stores cookies. In addition, you can also delete all information that was previously saved via the settings of your browser.

9. Your rights

You have the right to view, correct or delete your personal data. You can do this yourself via the personal settings of your account. In addition, you have the right to withdraw your consent for data processing or to object to the processing of your personal data by our company and you have the right to data transferability. This means that you can submit a request to us to send the personal data that we hold about you in a computer file to you or another organization mentioned by you.

If you want to make use of your right to object or right to data transferability or if you have other questions or comments about data processing, please send a request to security@naturama.green.

To ensure that the request for inspection has been made by you, we request that you send a copy of your proof of identity with the request. Make in this copy your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and other privacy-sensitive numbers black. This is to protect your privacy. Naturama will respond to your request as quickly as possible, but in any case within four weeks.

Naturama would also like to point out that you have the possibility to file a complaint with the national data protection authority Dutch Data Protection Authority.

10. Security

Naturama has appointed a Data Protection Officer (FG). The FG is responsible for, among other things, supervising the processing of personal data by Naturama, taking stock of data processing and advising on technology and security.

Naturama takes the protection of your data seriously and takes appropriate measures to prevent abuse, loss, unauthorized access, unwanted disclosure, and unauthorized changes. If you have the impression that your data is not properly protected or there are indications of abuse, please contact security@naturama.green.

11. Acceptance terms

By using the information and services on naturama.green, you agree to our privacy policy and the terms and conditions contained herein.